Note that to display on older mobile clients you will need to specify a label with the command (eg. These indicate an or message, and should cause a notification to be displayed by the client. Currently defined commands are !channel, !here, and !everyone. For these, we use the format, where foo is a special command. Some messages contain special words with extra behavior. There are three characters you must convert to HTML entities and only three: &. If you would like to customize your messages you can try using some of the steps inside Slack's knowledge base article: Formatting text for app surfaces Here is a tip shared by a pro user to get the links to your ticket notifications. These are the slash commands that we currently support: It should get put here in Admin > App Center > Slack app card. Copy it and paste it into your Slack app card settings page. Optionally, you can setup notifications in Slack for a specific room too, so these could give you push notifications and desktop notifications for some actions.

Click Create Notification Set or Update Notification Set.

On the far right next to anything you want to show up in your Slack chatroom, check the Webhook checkbox.

Navigate to Admin > Notification Center.

Switch back to Syncro and paste that URL into the Slack Webhook URL field.

Copy the Webhook URL link they provide.

Click Add Incoming WebHooks Integration.

Click the Post to Channel dropdown and select which channel you want notifications to go to.In Slack, next to Incoming WebHooks, click Add.Click the Inbound Webhook link to add a webhook integration into your Slack account.Go get a free account and your whole team can have a proper chat app with rooms, permissions, integrations, a mobile app that doesn't suck, and oh yeah - it integrates with your Syncro account.

Slack webhooks formatting